Software Bisque Knowledge Base Article – 1255
ATTEMPTING TO CONNECT THESKY TO A PARAMOUNT SERIES 6 OR A PARAMOUNT WITH A MKS 6000 UPGRADE GIVES ERROR CODE 21016 (5218)
ISSUE
Attempting to connect TheSky to a Paramount Series 6 mount or a Paramount with a MKS 6000 Upgrade (or the MKS 6000 control system in general) gives the message, “Error code = 21016 (5218). No additional information available.”
RESOLUTION
Upgrade TheSky to version 10.5.0 build 13787 or later is required for the Paramount Series 6 and all Paramounts equipped with the MKS 6000 control system. Earlier versions of TheSky are not compatible with the MKS 6000.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 10 months, 1 week ago by Daniel R. Bisque.
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This topic was modified 7 months, 1 week ago by Thomas Bisque.