Forums Knowledge Base Knowledge Base Articles 279 – THESKY FOR MAC CANNOT LAUNCH HELP

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      Software Bisque Knowledge Base Article – 279

      THESKY FOR MAC CANNOT LAUNCH HELP

      ISSUE

      TheSky version 5 for Macintosh is reporting that it cannot locate the default browser when attempting to launch help.

      RESOLUTION

      TheSky uses the Macintosh’s
      default web browser to display help, and sometimes the Macintosh loses
      track of the default browser.

       

      Resolution

      1) Open the Internet control panel.

      2) Click on the Web tab.

      3) Near the bottom of the window,
      choose your default browser from the popup menu. When in doubt, choose
      “Select…” from the popup menu to select a specific web
      browser on your hard drive. 

      4) Close the Internet control panel,
      and TheSky should then be able to launch the correct browser. 

       

      More Information

      If it still doesn’t work, then there is
      a chance that you don’t have enough memory to open both TheSky and a web
      browser at the same time. You can usually fix this problem by installing
      more RAM, or turning on virtual memory with the Memory control panel.

      APPLIES TO

      General

      KEYWORDS

      SBKB

      This article was formerly published under the identifier Q542KB in Software Bisque’s prior knowledge base.

      Last Reviewed: 11/24/2004

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