Software Bisque Knowledge Base Article – 1085

REPLACEMENT MEDIA FOR SOFTWARE BISQUE PRODUCTS

ISSUE

How can I obtain replacement media for my Software Bisque software product (including a warranty replacement of TheSkyX Professional Edition Database Add On)?

RESOLUTION

Software Bisque will replace software media (CD-ROMs or DVDs) or printed manuals for $25.00 + shipping. 

Software Bisque warrantees all product media for 30 days from the date of purchase and will replace it free of charge (please return defective media to Software Bisque). Provide proof of purchase is required for warranty replacements.

You must be a registered Software Bisque customer, or provide a valid serial number to obtain all replacement media or documentation.

All Software Bisque User's Manuals are available in PDF format at: http://www.bisque.com/documentation.

To order a replacement media or product manual, call Software Bisque at 1-800-843-7599 or (303) 278-4478 or fax the information below to Software Bisque at (303) 278-0045.

Your Serial number (required)
Your Name
Street Address
City, State or Province, Zip Code or Postal Code
Country (if outside USA)
Daytime Phone Number
Method of Payment/Expiration Date (Note: Never send non-secured credit card information via e-mail!)

APPLIES TO

All Software Bisque Software Products

KEYWORDS

SBKB, broken, scratched, cracked, damaged, replace, lost