Software Bisque Knowledge Base Article – 1076

CANNOT VIEW HUBBLE PHOTOGRAPHS IN THESKY6

ISSUE

Photographs from the Hubble Space Telescope do not appear in TheSky6.

RESOLUTION

TheSky6 (Student Edition, Serious Astronomer Edition and Professional Edition on DVD) comes with a “Sky Database” named “All Hubble Images.SDB” that links objects in TheSky6 to photographs from the Hubble Space Telescope.

(Note: TheSky6 Professional Edition on CD-ROM does not include pictures from the Hubble Space Telescope).

If the “All Hubble Images.SDB” Sky Database is active, then small “camera icons” are shown on the Virtual Sky to indicate that there is a photograph for the object at this coordinate. If you click on the camera icon, then the photograph is displayed in a separate window. If you use the “Edit | Find” command to locate an object that has a picture from the Hubble Space Telescope, the photograph is displayed on the Multimedia tab of the Large Object Information dialog box.

The following steps will ensure that this feature is working properly.

1. Make sure that you’ve installed the latest TheSky6 update from http://www.bisque.com/hotfixes.

2. Make sure that you have TheSky6 Professional Edition DVD ROM media. Pictures from the Hubble Space Telescope telescope are not included on TheSky6 Professional Edition CD-ROM media.

3. Verify that the pictures from the Hubble Space Telescope are present on your hard drive.

   a. Double-click My Computer, and then navigate to the folder where TheSky6 is installed. The default folder is “:/Program Files/Software Bisque/TheSky6”.
   b. Open the “Pictures” folder.
   c. Open the “Hubble Space Telescope” folder.

   If the Hubble Space Telescope pictures have been installed, this folder will contain about 450 .JPG, .TXT and other files. If this folder does not exist, or is empty, then you’ll need to reinstall TheSky6, and select the “Complete” installation option.

4. Once you’ve verified that pictures from the Hubble Space Telescope have been installed, the next step is to activate the “All Hubble Images.SDB”.

   To do so:
   a. Launch TheSky6.
   b. Click Data | Sky Database Manager.
   c. Navigate to the “Hubble Space Telescope” folder from step 2 above.
   d. Select “All Hubble Images” from the list of SDBs and then click Add. Verify that the path name for the “All Hubble Images.SDB” file appears in the “Sky Database Files” list.
   e. Click OK.

5. Use TheSky6’s Display Explorer command to activate the “Image” object type. This will display the small “camera icons” to indicate that a photograph is linked to an object at this coordinate.

   a. Click View | Display Explorer.
   b. Navigate to the Reference Objects | Other Reference node.
   c. Mark the check mark next to the Image text.

6. Use TheSky6’s Display Explorer command to verify that the “Hubble Images” Sky Database has been loaded and is active.

   a. Click View | Display Explorer.
   b. Navigate to and expand the Sky Databases (SDB) | Hubble Images node.
   c. Mark the check mark next to the Hubble Images text. Expand this node to view details about this Sky Database (SDB).

   Here’s a definitive test to verify that TheSky6 is displaying images from the Hubble Space Telescope:

   a. Click Edit | Find.
   b. Enter “NGC 3370” and then click Find.
   c. On the Large Object Information dialog box, click the Multimedia tab to view the Hubble images for this object.

   This procedure ensures that TheSky6 displays images from the Hubble Space Telescope.

APPLIES TO

TheSky6 Student Edition on CD-ROM, TheSky6 Serious Astronomer Edition on CD-ROM and TheSky6 Professional Edition on DVD-ROM only. TheSky6 Professional Edition on CD-ROM does not include pictures from the Hubble Space Telescope.

KEYWORDS

SBKB