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  • September 22, 2005 at 10:38 am #88451

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    Software Bisque Knowledge Base Article – 1208

    ERROR MESSAGE USING THE INSERT WCS/AUTOASTROMETRY COMMAND

    ISSUE

    Clicking the Research | Insert WCS/AutoAstrometry command from CCDSoft gives the following error message:

    “Undescribed error: Error code = -2147221005 (800401f3)”

    RESOLUTION

    The error message may appear if CCDSoft is configured to use TheSky version 5 when TheSky6 is installed.

    See SB KB Article 1065 for details on how to configure CCDSoft to use TheSky6 and not TheSky version 5.

    If the behavior persists, SBKB Article 1072 for additional troubleshooting procedures.

    APPLIES TO

    CCDSoft version 5, TheSky6 Professional Edition, TheSky Version 5 Level IV

    KEYWORDS

    SBKB

    Last Reviewed:

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