Forums Knowledge Base Knowledge Base Articles 1045 – SCREEN REDRAWS ARE EXTREMELY SLOW

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    SCREEN REDRAWS ARE EXTREMELY SLOW

    ISSUE

    When running TheSky, screen redraws take a very long time (up to 30 seconds or even longer).

    RESOLUTION

    TheSky is a “disk intensive” application. That is, TheSky opens and reads data from many different disk-based database files with each screen redraw.  

    By default, some anti-virus software (such as NOD32) scans every file for a virus every time it is opened. This causes the computer to become very sluggish, especially when scanning TheSky's large database files. 

    Disable the anti-virus software's requirement to scan every file every time it's opened resolve this behavior. Please contact the manufacturer of the anti-virus software for details on how to do this.

    This article was previously published under SBKB number 1011.

    APPLIES TO

    TheSkyX (all Editions), TheSky6 (all Editions), TheSky version 5, all Levels

    KEYWORDS

    SBKB

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