› Forums › Knowledge Base › Knowledge Base Articles › SBKB 1075 – I PURCHASED AN UNREGISTERED OR PREVIOUSLY OWNED PRODUCT
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June 9, 2022 at 9:19 am #88228
adminParticipantSoftware Bisque Knowledge Base Article – 1075
I PURCHASED AN UNREGISTERED, OR PREVIOUSLY OWNED PARAMOUNT MOUNT, OR PREVIOUSLY OWNED COPY OF THESKY. HOW DO I TRANSFER THE SOFTWARE LICENSE AND SERIAL NUMBER?
ISSUE
Software Bisque software is distributed under the Software Bisque Software License Agreement (SLA). One of the terms of this agreement that the licensee must agree to when installing the software is that Software Bisque retains ownership of the software, and the licensee may not transfer the software license to a third pary.
RESOLUTION
Software Bisque can transfer the software license agreement from the previous licensee to the new licensee. In order for this transfer1 to take place, where possible, both parties must notify Software Bisque of the transaction, in writing, so that Software Bisque can legally transfer the software license. Please carefully review the SLA for details about the software licensing agreement. Please email following the information to the Software Bisque Front Desk.
Current Legal License Holder’s Information (Transferor2 ):
- Name of Product User’s Name
- Street Address
- City
- State/Province
- ZIP/Postal Code
- Email address associated with Software Bisque Support member account
- Serial number(s) of product(s), where applicable
Party to Transfer the Legal License To (Transferee):
- Name
- Street Address
- City
- State/Province
- ZIP/Postal Code
- Email address (associated with Software Bisque account)
With the above information, Software Bisque can legally transfer the software license.
Paramount Mount and Paramount Software Serial Number, Software Upgrade and License Transfer
Software Upgrade/Hardware and Software License Transfer Fee: $500
The transferee receives a one-year subscription to TheSky Professional Edition (all operating system ), the Cameras+ module, the Domes module, the TPoint module, and Multi-OS+ module. This license transfer fee does not change the terms of the the original Paramount Limited Warranty.
TheSky and Other Software License Transfer
Software License Transfer Fee: The transfer cost is equivalent to that of renewing the software product’s subscription for one year. For example, TheSky Serious Astronomer is $30, TheSky Professional Edition is $100. This does not apply to a Paramount Software Suite transfer, which includes TheSky Professional Edition.
Subscription: The transferee receives a one-year subscription to the software product, effective the date of the transfer.
Additional Notes
- Any remainder of the transferor’s subscription will be forfeited; it cannot be transferred.
- Please allow ten (10) business days for the license transfer to be completed.
APPLIES TO
Non-retired Software Bisque software.
1 The software license for retired Software Bisque software (including TheSky6, TheSky Version 5, TheSky Version 4, TheSky Version 2, TheSky Version 1, TheSky for DOS, CCDSoft, TPoint for Windows, AutomaDome, IAClient, IAServer, and PrecisionPEC) is not transferrable.
2 If you or your astronomy club have inherited a Paramount mount, if possible, please provide the previous owner’s name, or, provide the mount serial number and the software serial number.
KEYWORDS
SBKB, transfer, third-party, used, sell, legal
- This topic was modified 2 years, 4 months ago by Daniel R. Bisque.
- This topic was modified 2 years, 4 months ago by Daniel R. Bisque.
- This topic was modified 2 years, 3 months ago by Daniel R. Bisque.
- This topic was modified 2 years, 3 months ago by Daniel R. Bisque.
- This topic was modified 2 years, 3 months ago by Daniel R. Bisque.
- This topic was modified 2 years, 3 months ago by Daniel R. Bisque.
- This topic was modified 2 years, 3 months ago by Daniel R. Bisque.
- This topic was modified 1 year ago by Daniel R. Bisque.
- This topic was modified 8 months, 3 weeks ago by Daniel R. Bisque.
- This topic was modified 8 months, 3 weeks ago by Daniel R. Bisque.
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