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  • August 23, 2005 at 2:00 pm #88120

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    Software Bisque Knowledge Base Article – 192

    WHEN REALSKYVIEW IS LAUNCHED, THE MOUSE FREEZES

    ISSUE

    When RealSkyView is launched from the Mac desktop, the program starts normally, but the mouse no longer moves. The computer must be restarted at this point.

    RESOLUTION

    If the system stops responding when RealSkyView is launched on the Macintosh, try trashing the RealSkyView Preferences file. It is located in the Preferences folder in the System folder on the hard drive.
    (Example path:
    Macintosh HD:System Folder:Preferences:RealSkyView Preferences)

    APPLIES TO

    General

    KEYWORDS

    SBKB

    This article was formerly published under the identifier Q391KB in Software Bisque’s prior knowledge base.

    Last Reviewed: 11/24/2004

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