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  • August 23, 2005 at 2:00 pm #87990

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    Software Bisque Knowledge Base Article – 61

    “UNABLE TO FIND _SETUP.DLL” ON INSTALL

    ISSUE

    On initiating TheSky install, error message displayed immediately:
    “Setup is unable to find _SETUP.DLL, which is required for setup.”
    “Error #103”
    Setup then aborts.

    RESOLUTION

    There may be a problem with the CD-ROM drive letter designation (Setup may not recognize the drive). Does the user have a removable hard drive or other atypical configuration? If so, try removing hard drive (Win95/NT) or its driver (Win 3.1x) for install (this may require changing the registry or SKYW.INI to point to the correct drive letter after install).

    APPLIES TO

    Installation

    KEYWORDS

    SBKB

    This article was formerly published under the identifier Q146KB in Software Bisque’s prior knowledge base.

    Last Reviewed: 11/24/2004

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