› Forums › Knowledge Base › Knowledge Base Articles › 16 – GPF IN UNIDRV.DLL WHEN PRINTING

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  • August 23, 2005 at 2:00 pm #87945

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    Software Bisque Knowledge Base Article – 16

    GPF IN UNIDRV.DLL WHEN PRINTING

    ISSUE

    Upon printing, get error message “WS.EXE caused a General Protection Fault in module UNIDRV.DLL at 000C:104”.

    RESOLUTION

    The printer driver conflicts with the video driver.
    UNIDRV.DLL is a printer driver installed by FAX modem software (WinFAX, BitFAX, etc.). If the user attempts to print a topic from an application’s Help, they will get same result (try Program Manager, Help). Print To File affected too.
    Change the video driver (VGA is a good start), and/or printer driver.

    APPLIES TO

    Printing

    KEYWORDS

    SBKB

    This article was formerly published under the identifier Q75KB in Software Bisque’s prior knowledge base.

    Last Reviewed: 11/24/2004

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